Why Draft Orders Hide the Shopify Discount Field
Why Shopify draft order checkout links can hide the normal customer discount field, and what to check when B2B or wholesale apps are involved.
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Troubleshooting
Shopify answers, setup guides, troubleshooting checklists, release explainers, and common setup misunderstandings.
Shopify Discount Box Missing on Mobile?
Why Shopify’s discount field can look missing on mobile checkout, and how to explain the order summary toggle to customers.
Shopify Collection Page Shows No Products
A practical checklist for when a Shopify collection page exists but shows no products.
Shopify Automated Collection Not Working?
How to troubleshoot Shopify automated collections when products are not being included as expected.
Active Shopify Products Not Showing Online?
Why a Shopify product can be Active in admin but still not appear on the online store.
Shopify Discount Code Box Missing at Checkout?
A practical Shopify troubleshooting guide for when the discount code field is missing at checkout.
Shopify Free Shipping Not Applying
Why Shopify free shipping may not apply at checkout, especially with profiles, zones, rate conditions, and automatic discounts.
How to Find Leftover App Code in a Shopify Theme
A step-by-step checklist for finding leftover Shopify app code in theme files after an uninstall.
Shopify App Conflict or Theme Bug?
How to tell whether a Shopify storefront issue is caused by an app conflict, theme code, or a bad setting.
Your Shopify Theme Broke After a Code Edit
What to do when a Shopify theme breaks after editing code: duplicate, restore file versions, compare, and stop editing live.