Why Isn’t Shopify Adding Sales Tax at Checkout?
Shopify taxes not showing at checkout? Check tax regions, product tax settings, included-tax display, Markets tax settings, and customer address.
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Shopify answers, setup guides, troubleshooting checklists, release explainers, and common setup misunderstandings.
Why Does a Shopify App Proxy Return 404 or CORS Errors?
Shopify app proxy works directly but fails through the storefront? Check proxy prefix/subpath, relative fetch URLs, route handling, and signed requests.
Why Isn’t a Shopify Customer Getting a Password Reset Email?
Shopify password reset emails not arriving? Check whether the customer has accepted an invite, uses legacy accounts, or should use passwordless login.
Why Are Products Missing From a Shopify Collection?
Products active in Shopify but missing from a collection? Check collection logic, sales-channel publishing, product status, inventory, and theme filtering.
Why Can’t Customers Find a Shopify Product by SKU?
Shopify storefront search not finding products by SKU? Learn why predictive search omits SKU by default and how to add variants.sku safely.
Why Is a Shopify Domain Stuck on SSL Pending?
Shopify domain stuck on SSL or TLS pending? Check DNS propagation, conflicting A/AAAA records, CNAME values, wildcard records, and when to contact support.
Why Didn’t Shopify Automatically Add the Free BOGO Item?
Shopify Buy X Get Y discount active but no free product appears? Customers must add both items before Shopify discounts the qualifying Y item.
Why Isn’t Shopify Sending New Order Emails to Staff?
Customers get order confirmations but staff get nothing? Customer and staff notifications are separate. Add or reactivate recipients in Settings.
Why Is an Installed Shopify App Missing From the Theme Editor?
Installed Shopify app not visible in the theme editor? Check whether it uses an app block or app embed, the active theme, template support, and deployment.
Why Is Google Merchant Center Reporting a Shopify Price Mismatch?
Google Merchant Center says Shopify prices do not match? Check variant URLs, visible prices, structured data, currency, sale pricing, and feed sync.