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Shopify Dude Fix

Why Does a Shopify Domain Show “Too Many Redirects”?

A Shopify redirect loop is usually a domain-routing problem involving incorrect DNS, competing proxies, duplicate records, or external redirects—not a theme redirect.

DNS Domains Optimize Redirects SSL Troubleshooting
Who this helps Store operators, admins, and automation builders
Format Fix
Last reviewed

A Shopify storefront can stop loading and show ERR_TOO_MANY_REDIRECTS even though the theme itself is healthy.

The likely cause

Common causes include an A record pointing somewhere other than Shopify, multiple A or AAAA records, an incorrect www CNAME, unsupported proxying, registrar forwarding, or another external redirect that conflicts with Shopify’s primary-domain behavior.

The confirmed Community fix

A Shopify Community case diagnosed the error when the custom domain’s A record pointed to a different server. Correcting domain routing resolved the loop.

Admin path

  1. Go to Settings > Domains.
  2. Open the affected domain and review warnings.
  3. Compare DNS records with the exact values Shopify displays.

Developer checks

dig example.com A
dig example.com AAAA
dig www.example.com CNAME
curl -IL https://example.com

If the permanent myshopify.com URL works while the custom domain loops, investigate DNS, proxying, and forwarding before touching Liquid.

Sources

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